Symptoms

• Can't find the SiriusXM app on Samsung TV

• Don’t know how to stream SiriusXM on Smart TV

• Need help logging into SiriusXM on Samsung device

Question(s)

• How do I download SiriusXM on my Samsung Smart TV?

• How do I log into the SiriusXM app on a Samsung TV or Blu-ray player?

Objective

Help the customer locate, install, and log into the SiriusXM app on a Samsung Smart TV or Blu-ray device.

Applies To

• Samsung Smart TVs (2017 and newer)

• Samsung Blu-ray players (with Smart Hub)

• SiriusXM streaming subscribers

Cause

The customer needs to access SiriusXM content through a supported Samsung device and may not be familiar with app navigation or installation steps.

Resolution

1. Tap the Apps icon on your Samsung device.

2. In the search field, type SiriusXM and select the SiriusXM app from the results.

   • Alternatively, go to Samsung Apps > Lifestyle category and scroll to find the SiriusXM app.

3. Select Download to install the app.

4. Once installed, open the app.

5. Log in using your SiriusXM streaming credentials.

   • If you do not have login information, follow the on-screen instructions to activate or create an account.

Additional Information

• To stream SiriusXM on Samsung devices, you must have a linked or standalone streaming subscription.

• Some Samsung televisions manufactured in 2016 or earlier are not supported. These users should use the SiriusXM mobile app instead.

• For more information, visit siriusxm.com/ways-to-listen/samsung.

• For device-specific support, contact Samsung Customer Support at 1-800-726-7864.