HELP CENTER 
Incorrect Channels and Logos display on Onyx Plus Radio
Incorrect Channels and Logos display on Onyx Plus Radio

To update the channel lineup and logos on your Onyx Plus Radio, we suggest turning your radio off & on. 

Please follow the steps below to update your Onyx Plus Radio:

  1. Turn on your radio and  make sure the radio has a clear view to the sky (not blocked by a garage, large trees, or buildings).

  2. Press the radio's power button to turn it off. 

  3. After the radio’s display goes blank, press the power button again to turn it back on. 

 

After powering up the radio, your channel lineup and logos should now be up-to-date. If your radio is still not updating after performing these steps, it may require a hard reset.

To reset your radio, please follow these steps:

  1. Press Menu

  2. Press down arrow key to scroll and highlight “factory Settings” and press “Select Button”

  3. Press down arrow key to scroll and highlight “restore defaults” and press “Select” button.

  4. A warning screen will be displayed. Hit select to confirm and the radio will revert back to its default settings. 

 

Please note that by resetting your radio, some of your settings may be removed.

 

If you’re still experiencing issues with your receiver, please contact an Advanced Technical Support representative at 1-866-635-0179 or chat with us anytime at siriusxm.com/contactus.