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Account
Payments
Setup
SiriusXM App & Other Devices
Vehicle Radios & Equipment
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SiriusXM Programming
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Account
Payments
Setup
SiriusXM App & Other Devices
Vehicle Radios & Equipment
Trials & Subscriptions
SiriusXM Programming
SiriusXM Music for Business
Account
Why is the chat button unavailable?
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Why is the chat button unavailable?
Issue:
- The chat button may be greyed out or fail to load if you use an unsupported browser, ad blocker, VPN or firewall.
Resolution:
1. Ensure you are using a supported browser and OS:
-
Microsoft Edge, Firefox, Safari, Chrome) and mobile OS (iOS 16/Android 7)
2. Disable ad-blocking software:
3. Disconnect from VPN software or firewalls.
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