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Account
Payments
Setup
SiriusXM App & Other Devices
Vehicle Radios & Equipment
Trials & Subscriptions
SiriusXM Programming
SiriusXM Music for Business
Account
Payments
Setup
SiriusXM App & Other Devices
Vehicle Radios & Equipment
Trials & Subscriptions
SiriusXM Programming
SiriusXM Music for Business
Account
Rivian: Subscription error during activation
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Rivian: Subscription error during activation
Issue:
New Rivian owners who do not have a SiriusXM subscription associated with their radio may see “Looks like you already have a subscription.” A 2-year streaming platinum subscription may display when attempting to purchase/activate a new Rivian vehicle online.
Resolution:
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Accept Term and Conditions in-vehicle to start your trial.
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Once the trial has started, return to purchase your new subscription online and the correct subscription options will display.
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