SiriusXM Platinum VIP
I would like to add another radio to my plan? How can I do that?
- Please call a Platinum VIP Customer Care representative at 1-866-607-4225 and they can guide you through the process, or log into your Online Account Center.
Where can I get my streaming logins set up?
- Please go here.
Where can I get a channel guide?
- You can submit preferences and create a channel guide here.
I need help streaming.
- Check out our streaming guide here.
Where can I download the SiriusXM App?
- Get started here.
Other than on my phone, where can I listen to SiriusXM?
- See what connected devices support SiriusXM streaming.
Do I need two activated car radios to have access to two streaming logins?
- Yes. You receive one login per activated vehicle radio on your Platinum VIP Plan.
Nugs.net
What’s included in the nugs.net access with my Platinum VIP plan?
- Your Platinum VIP plan gives you access to streaming audio of soundboard masters from over 5,000 live shows, with new shows added every few months. You can also create custom Playlists and/or save Playlists for offline streaming on your mobile device within the nugs.net app. For the best experience, lease make sure you have the latest version of the nugs.net app.
What are the computer requirements for streaming through nugs.net?
- You can access the desktop player on Mac or PC (we recommend Chrome or Firefox). Please ensure that your Mac or PC are running the latest MacOS or Windows.
What devices are supported? (i.e., Sonos, Roku, Android TV, etc.)
- You can access the nugs.net streaming catalog on Mac or PC, iOS or Android. You can also cast to Chromecast devices or Airplay to Apple smart devices.
Can a Platinum VIP customer share content from nugs.net?
- Yes, you can create playlists of any songs/shows/albums in the nugs.net streaming catalog. You can share your playlists with any other nugs.net subscriber through the nugs.net app.
How do I access my nugs.net benefit?
- You can log into nugs.net using your SiriusXM Platinum VIP login credentials.
How do I contact nugs.net for customer support and general questions?
- You can reach nugs.net by phone between 9 am–5 pm ET Monday through Friday at 888.747.NUGS. They also provide customer support 365 days a year on help.nugs.net, or you can email them at help@nugs.net
NUGS FAQs: https://help.nugs.net/support/home
SiriusXM Store Merch:
Is the discount available on all items in the store?
The PVIP discount is available on all orders of $15 or more with code PVIP30. Qualifying $15 minimum spend threshold excludes sales tax, shipping and handling. Discount applies to in-stock merchandise and prices as marked, while supplies last. Cannot be combined with other discounts and coupons. Not valid on gift cards, applicable taxes, shipping & handling charges, subscriptions, radios, tuners, speakers and installation accessories. No adjustments on previous purchases. Offer is non-transferrable. All discounts are one per customer. Cannot be redeemed for cash, credit or cash equivalent. Offer subject to change without notice.
As a Platinum VIP sub, do I automatically get my 30% off at the SiriusXM store at checkout?
No, Platinum VIP subs must include the discount code “PVIP30” at checkout to receive the 30% discount.
Laithwaites Wine
How do I access my Platinum VIP Laithwaites Wine benefits?
What do my Platinum VIP Laithwaites Wine benefits include?
As a Platinum VIP Plan subscriber, you have access to this exclusive offer from Laithwaites. You’ll enjoy a limited-edition collection of 12 bottles for only $109.99. The curation includes favorites including Cabernet Sauvignon, Pinot Noir and Chardonnay at $110 off. You’ll also receive a BONUS magnum bottle of 99-point Italian red ($45.99 value) and a one-year complimentary membership to Laithwaites Unlimited ($89 value), which gives you FREE SHIPPING and other perks.
Who is eligible for the Laithwaites Wine limited collection?
Offer is subject to approval and availability and limited to one case per household. Wines and offer may vary by state. 100% money-back guarantee applies to all wines. You must be 21 years of age or older to purchase alcohol.
Delivery available to AK ($75 shipping surcharge per case applies), AZ, CA (offer may vary), CO ($0.28 retail delivery fee per case applies), CT, DC, FL, IA, ID, IL, IN (limited delivery area), LA, MA, MI, MN, MO, NC, ND, NE, NH, NJ (offer may vary), NM, NV, NY, OH, OR (not eligible for free gift), PA, SC, TX (voucher not required), VA, WA, WI, WV and WY. Void where prohibited by law.
How do I contact Laithwaites for customer support and general questions?
Any questions for the Laithwaites Team? You can call them at 1-800-649-4637 (lines open Mon-Fri 9am to 9pm ET, Sat 9am to 6pm ET). To contact via email, please write to customerservice@laithwaites.com.
How long is this benefit available?
Redeem by June 30, 2025
How do I access my Platinum VIP ESPN+ benefit?
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Check your email for your unique ESPN+ 6-month offer redemption link.
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Don’t see the email? Log in to your account dashboard to access your unique ESPN+ 6-month offer redemption link.
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Need help? Give us a call at 1-866-607-4225.
What does my Platinum VIP ESPN+ benefit include?
As a Platinum VIP Plan subscriber, you have access to 6 months of ESPN+ on us. ESPN+ includes access to:
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Thousands of events from the NHL, NFL, MLB, PGA TOUR and more.
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Groundbreaking originals from the top names in sports
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The complete award-winning 30 for 30 library
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In-depth articles from top writers including Bill Barnwell, Mel Kiper Jr., and more
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Streaming at home or on the go through the ESPN App
Who is eligible for the Platinum VIP ESPN+ 6-month offer?
To redeem the ESPN+ 6 Month offer, you must be at least 18 years of age, reside in the U.S., and be a new or eligible returning ESPN+ subscriber (as determined by ESPN+).
How do I redeem the Offer?
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You must redeem the offer using the ESPN+ offer redemption code by using the link in your benefit email or you can find it by logging into My Account on www.siriusxm.com.
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You will need to redeem your 6-month ESPN+ Offer directly with ESPN+. Follow the ESPN+ online instructions and create or log in to an ESPN+ account, accept the Disney+ and ESPN+ Subscriber Agreement, and select the monthly ESPN+ offer.
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A valid payment method will be required. Upon redeeming this offer, you will be enrolled in an auto-renewing monthly subscription to ESPN+ and will be charged the then-current retail price ($11.99/month (plus tax, where applicable)) on a monthly basis beginning at the end of your promotional offer unless you cancel your ESPN+ subscription before then.
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Cancel anytime, through your ESPN+ account settings or by contacting ESPN+, effective at the end of your then-current billing period. ESPN+ does not provide refunds or credits for partial months.
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The ESPN+ 6 Month offer, cannot be combined with any other offers, coupons, discounts or promotions, and is not redeemable for cash or any other goods or services.
What if I have an Existing Hulu or Disney+ Subscription?
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By redeeming this offer, existing Hulu and Disney+ subscribers are purchasing a separate, standalone ESPN+ subscription. Subscribers will be charged for each standalone subscription at their respective prices during and after the promotion.
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Accounts must be managed separately. Bundle options are available on disneyplus.com through managing accounts.
Can I use my ESPN+ redemption code more than once?
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Your ESPN+ code is a one-time use code and cannot be replaced if lost or stolen. There is a limit of one 6-month ESPN+ offer per Platinum VIP subscriber.
Who do I contact if there is an issue with my code?
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For support and assistance for any errors with your ESPN+ code contact ESPN+ customer care at support.espn.com.
How long is this benefit available?
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Redeem by 11:59 PM PT on 8/1/25
How do I access the Liberty Mutual benefit?
As a Platinum VIP member, you could qualify for special savings on auto insurance with Liberty Mutual. Refer to the limitations below for details.
Call 1-800-287-5836 or visit https://www.libertymutual.com/siriusxm
Does SiriusXM offer car insurance now?
- No. However, Platinum VIP subscribers have the opportunity to receive a quote from Liberty Mutual as part of their subscription benefits. This benefit is exclusively offered to Platinum VIP subscribers.
Can I call SiriusXM for a quote?
- No. SiriusXM does not provide car insurance quotes. Platinum VIP subscribers can: Call Liberty Mutual directly at 1-800-287-5836 for a quote. Or, get a quote online at www.libertymutual.com/siriusxm.
Will I be speaking to a live agent?
- Yes. When you call 1-800-287-5836, you’ll follow three prompts and then be connected to a live Liberty Mutual agent.
How long is this benefit available?
- This benefit is currently available for Platinum VIP subscribers with no set end date. The insurance agreement is directly between you and Liberty Mutual. SiriusXM does not influence pricing or the terms and conditions of the insurance agreement.
What discount could I receive?
- Discounts and savings vary by state and are subject to state laws and regulations. Certain discounts apply to specific coverages.nApplicants are individually underwritten; not all may qualify.
- Coverage details: Coverage is provided and underwritten by Liberty Mutual Insurance Company or its affiliates/subsidiaries. Address: 175 Berkeley Street, Boston, MA 02116.