What is an App-Only Companion Plan?
An App-Only Companion Plan is an All Access App-Only subscription available to SiriusXM subscribers who have at least one full-price Music Showcase, Music & Entertainment or All Access subscription. This App-Only Companion Plan allows you to give another member of your household access to stream SiriusXM on the app, complete with their own library, personalized recommendations, and the flexibility to listen on their phone or connected device.
How do I access my App-Only Companion Plan?
To activate your App-Only Companion Plan, simply log in to your online account and follow the instructions provided. Companion plans have been pre-loaded on to qualifying accounts and are ready to activate in a few simple steps.
What does an App-Only Companion Plan cost?
App-Only Companion Plans are totally complimentary and are available to activate at no additional cost.
How long will I have an App-Only Companion Plan?
Your App-Only Companion Plan will remain active as long as your primary Music Showcase, Music & Entertainment or All Access subscription remains active and at full-price. The App-Only Companion Plan is connected to your current qualifying subscription. If you lose eligibility for any reason, your App-Only Companion Plan will not be reinstated even if you return to an eligible full price Music Showcase, Music & Entertainment or All Access subscription in the future.
Will I keep my App-Only Companion if I change or cancel my qualifying subscription?
Your App-Only Companion Plan is dependent on maintaining your current full-price Music Showcase, Music & Entertainment or All Access subscription. If you cancel or modify your qualifying plan, your App-Only Companion Plan will automatically end. Once cancelled, companion plans cannot be reinstated.
Can I transfer the App-Only Companion Plan to a different user?
Yes, you can change the credentials associated with your App-Only Companion Plan at any time via your My Account online.
Does the person who uses my App-Only Companion Plan gain access to my account?
No, you remain the sole authorized account holder and can manage the credentials associated with your App-Only Companion Plan at any time via your My Account online. Any account related changes, like password resets, will be sent to you.
What if I don’t see an App-Only Companion Plan in my account?
Receipt of a complimentary Companion Plan is subject to the sole discretion of SiriusXM. Not all accounts are eligible. If your Companion Plan is cancelled or deactivated the Companion Plan cannot be reinstated.
Why do I need to use a different email address for the SiriusXM app?
Each app login requires its own email address and password. As the account holder you must set up all login credentials for subscriptions on your account. Login verifications and password reset requests for all subscriptions on your account will be sent to the primary email address on your account.
Can I change my App-Only Companion Plan to a different plan?
No. If you modify (upgrade or downgrade) your App-Only Companion Plan you will lose the complimentary service.
What does it mean to have a full-price Music Showcase, Music & Entertainment or All Access plan in good standing and how does it affect my App-Only Companion Plan?
Having a full-price Music Showcase, Music & Entertainment or All Access subscription in good standing means your account has one of these plans active and regularly billed at the standard (non-discounted) rate, with all payments current and no holds, suspensions, deactivations or cancellations. You must continue to meet all eligibility requirements. Maintaining this status is required to keep your Companion Plan. If your full-price Music Showcase, Music & Entertainment or All Access subscription falls out of good standing for any reason, your Companion Plan will be terminated and may not be reinstated. Any misuse or abuse of the Companion Plan will result in termination of the complementary service.
Where can I review the offer details for the App-Only Companion Plan?
DETAILS: A complimentary App-Only Companion Plan (“Companion Plan") is available only to select SiriusXM subscribers with an active, full-price Music Showcase, Music & Entertainment or All Access subscription (“Qualifying Plan”) on the same account. Receipt of a Companion Plan is subject to the sole discretion of SiriusXM. You can keep your Companion Plan only as long as your Qualifying Plan remains active and in good standing on your account, which requires all payments to be current and there are no holds, suspensions, service deactivations, cancellations, or any instances of account abuse or misuse. Failure to maintain the Qualifying Plan in good standing will result in the automatic cancellation of the Companion Plan, which will not be reinstated, even if you later resume or re-purchase the Qualifying Plan. You will lose your Companion Plan if you make any changes to the plan. SiriusXM may modify, suspend, or end the Companion Plan program at any time and for any reason, and may deny or revoke a Companion Plan on any account at its sole discretion. If SiriusXM decides to end the Companion Plan program, notice will be provided, and you will not be entitled to any form of compensation. The Companion Plan must remain on the same account as the Qualifying Plan. The Companion Plan is non-transferable, has no cash value, cannot be redeemed for cash or credit and may not be combined with any other offer or account. The terms of SiriusXM Customer Agreement and Privacy Policy apply. Limit one (1) Companion Plan per account/household, regardless of the number of Qualifying Plans.